Does customer satisfaction matter to investors? Findings from the bond market.

Does customer satisfaction matter to investors? Findings from the bond market.

Bibliografiset tiedot
Julkaisussa:Journal of marketing research V. 46, 1-6 (2009).
Päätekijä: Anderson, Eugene W.
Aineistotyyppi: Artikkeli
Kieli:English
Aiheet:
Customer satisfaction.
Bond markets.
Profitability.