Best, R. J. (2009). Market-based management: Strategies for growing customer value and profitability (5th ed.). Pearson Prentice Hall.
Čikaški stil citiranja (17. izdanje)Best, Roger J. Market-based Management: Strategies for Growing Customer Value and Profitability. 5th ed. Upper Saddle River, N.J: Pearson Prentice Hall, 2009.
MLA način citiranja (9. izdanje)Best, Roger J. Market-based Management: Strategies for Growing Customer Value and Profitability. 5th ed. Pearson Prentice Hall, 2009.
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