Call centre training handbook a complete guide to learning & development in contact centres

Call centre training handbook a complete guide to learning & development in contact centres

书目详细资料
主要作者: Wilson, John P. (John Peter) 1955-
格式: 图书
语言:English
出版: London Kogan Page 2009.
主题:
Call centers > Employees > Training of.
Customer services > Management.