Call centre training handbook a complete guide to learning & development in contact centres

Call centre training handbook a complete guide to learning & development in contact centres

書目詳細資料
主要作者: Wilson, John P. (John Peter) 1955-
格式: 圖書
語言:English
出版: London Kogan Page 2009.
主題:
Call centers > Employees > Training of.
Customer services > Management.