Call centre training handbook a complete guide to learning & development in contact centres

Detaylı Bibliyografya
Yazar:	Wilson, John P. (John Peter) 1955-
Materyal Türü:	Kitap
Dil:	English
Baskı/Yayın Bilgisi:	London Kogan Page 2009.
Konular:	Call centers > Employees > Training of. Customer services > Management.