Call centre training handbook a complete guide to learning & development in contact centres

Call centre training handbook a complete guide to learning & development in contact centres

Bibliografiska uppgifter
Huvudupphovsman: Wilson, John P. (John Peter) 1955-
Materialtyp: Bok
Språk:English
Publicerad: London Kogan Page 2009.
Ämnen:
Call centers > Employees > Training of.
Customer services > Management.