Call centre training handbook a complete guide to learning & development in contact centres

Call centre training handbook a complete guide to learning & development in contact centres

Opis bibliograficzny
1. autor: Wilson, John P. (John Peter) 1955-
Format: Książka
Język:English
Wydane: London Kogan Page 2009.
Hasła przedmiotowe:
Call centers > Employees > Training of.
Customer services > Management.