Call centre training handbook a complete guide to learning & development in contact centres

Call centre training handbook a complete guide to learning & development in contact centres

Bibliografische gegevens
Hoofdauteur: Wilson, John P. (John Peter) 1955-
Formaat: Boek
Taal:English
Gepubliceerd in: London Kogan Page 2009.
Onderwerpen:
Call centers > Employees > Training of.
Customer services > Management.