Call centre training handbook a complete guide to learning & development in contact centres

Call centre training handbook a complete guide to learning & development in contact centres

Bibliografski detalji
Glavni autor: Wilson, John P. (John Peter) 1955-
Format: Knjiga
Jezik:English
Izdano: London Kogan Page 2009.
Teme:
Call centers > Employees > Training of.
Customer services > Management.