Call centre training handbook a complete guide to learning & development in contact centres

Call centre training handbook a complete guide to learning & development in contact centres

Detalles Bibliográficos
Autor Principal: Wilson, John P. (John Peter) 1955-
Formato: Libro
Idioma:English
Publicado: London Kogan Page 2009.
Subjects:
Call centers > Employees > Training of.
Customer services > Management.