Call centre training handbook a complete guide to learning & development in contact centres

Call centre training handbook a complete guide to learning & development in contact centres

Bibliographische Detailangaben
1. Verfasser: Wilson, John P. (John Peter) 1955-
Format: Buch
Sprache:English
Veröffentlicht: London Kogan Page 2009.
Schlagworte:
Call centers > Employees > Training of.
Customer services > Management.