Call centre training handbook a complete guide to learning & development in contact centres

Call centre training handbook a complete guide to learning & development in contact centres

Bibliografiske detaljer
Hovedforfatter: Wilson, John P. (John Peter) 1955-
Format: Bog
Sprog:English
Udgivet: London Kogan Page 2009.
Fag:
Call centers > Employees > Training of.
Customer services > Management.