Call centre training handbook a complete guide to learning & development in contact centres

Call centre training handbook a complete guide to learning & development in contact centres

Manylion Llyfryddiaeth
Prif Awdur: Wilson, John P. (John Peter) 1955-
Fformat: Llyfr
Iaith:English
Cyhoeddwyd: London Kogan Page 2009.
Pynciau:
Call centers > Employees > Training of.
Customer services > Management.