Call centre training handbook a complete guide to learning & development in contact centres

Call centre training handbook a complete guide to learning & development in contact centres

Podrobná bibliografie
Hlavní autor: Wilson, John P. (John Peter) 1955-
Médium: Kniha
Jazyk:English
Vydáno: London Kogan Page 2009.
Témata:
Call centers > Employees > Training of.
Customer services > Management.