Browne, J. (1984). Management and analysis of service operations. Elsevier Science Publishing Co., Inc.
Chicago Style (17th ed.) CitationBrowne, Jim. Management and Analysis of Service Operations. New York: Elsevier Science Publishing Co., Inc, 1984.
MLA (9th ed.) CitationBrowne, Jim. Management and Analysis of Service Operations. Elsevier Science Publishing Co., Inc, 1984.
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