Service quality management in hospitality, tourism, and leisure

Service quality management in hospitality, tourism, and leisure

Bibliographic Details
Other Authors: Kandampully, Jay, Mok, Connie, Sparks, Beverly
Format: Book
Language:English
Published: New York Haworth Hospitality Press c2001.
Subjects:
Hospitality industry > Management.
Tourism > Management.
Leisure industry > Management.