Cita APA

Jeston, J. (2008). Business process management: Practical guidelines to successful implementations (2nd ed.). Butterworth-Heinemann/Elsevier.

Citación estilo Chicago

Jeston, John. Business Process Management: Practical Guidelines to Successful Implementations. 2nd ed. Burlington, Mass: Butterworth-Heinemann/Elsevier, 2008.

Cita MLA

Jeston, John. Business Process Management: Practical Guidelines to Successful Implementations. 2nd ed. Butterworth-Heinemann/Elsevier, 2008.

Warning: These citations may not always be 100% accurate.