APA-viite (7. p.)

Jeston, J. (2008). Business process management: Practical guidelines to successful implementations (2nd ed.). Butterworth-Heinemann/Elsevier.

Chicago-viite (17. p.)

Jeston, John. Business Process Management: Practical Guidelines to Successful Implementations. 2nd ed. Burlington, Mass: Butterworth-Heinemann/Elsevier, 2008.

MLA-viite (9. p.)

Jeston, John. Business Process Management: Practical Guidelines to Successful Implementations. 2nd ed. Butterworth-Heinemann/Elsevier, 2008.

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