APA (7th ed.) Citation

Summers, D. C. S. (2009). Quality management: Creating and sustaining organizational effectiveness (2nd ed.). Pearson/Prentice Hall.

Chicago Style (17th ed.) Citation

Summers, Donna C. S. Quality Management: Creating and Sustaining Organizational Effectiveness. 2nd ed. Upper Saddle River, N.J: Pearson/Prentice Hall, 2009.

MLA (9th ed.) Citation

Summers, Donna C. S. Quality Management: Creating and Sustaining Organizational Effectiveness. 2nd ed. Pearson/Prentice Hall, 2009.