Analysis of customer satisfaction data a comprehensive guide to multivariate statistical analysis in customer satisfaction, loyalty, and service quality research
| Príomhchruthaitheoir: | |
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| Rannpháirtithe: | |
| Formáid: | LEABHAR |
| Teanga: | English |
| Foilsithe / Cruthaithe: |
Milwaukee, Wis.
ASQ Quality Press
c2000.
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| Ábhair: |