Analysis of customer satisfaction data a comprehensive guide to multivariate statistical analysis in customer satisfaction, loyalty, and service quality research
| Hlavní autor: | |
|---|---|
| Další autoři: | |
| Médium: | Kniha |
| Jazyk: | English |
| Vydáno: |
Milwaukee, Wis.
ASQ Quality Press
c2000.
|
| Témata: |