APA-referens (7:e uppl.)

Eastern Regional Organization for Public Administration. General Assembly & Ahmad, M. (1998). Public service management: Achieving quality performance in the 21st century. National Institute of Public Administration (INTAN) Public Service Department.

Chicago-referens (17:e uppl.)

Eastern Regional Organization for Public Administration. General Assembly och Mazlan Ahmad. Public Service Management: Achieving Quality Performance in the 21st Century. Malaysia: National Institute of Public Administration (INTAN) Public Service Department, 1998.

MLA-referens (9:e uppl.)

Eastern Regional Organization for Public Administration. General Assembly och Mazlan Ahmad. Public Service Management: Achieving Quality Performance in the 21st Century. National Institute of Public Administration (INTAN) Public Service Department, 1998.

Varning: dessa hänvisningar är inte alltid fullständigt riktiga.