Eastern Regional Organization for Public Administration. General Assembly & Ahmad, M. (1998). Public service management: Achieving quality performance in the 21st century. National Institute of Public Administration (INTAN) Public Service Department.
Chicago Style (17th ed.) CitationEastern Regional Organization for Public Administration. General Assembly and Mazlan Ahmad. Public Service Management: Achieving Quality Performance in the 21st Century. Malaysia: National Institute of Public Administration (INTAN) Public Service Department, 1998.
MLA citiranjeEastern Regional Organization for Public Administration. General Assembly and Mazlan Ahmad. Public Service Management: Achieving Quality Performance in the 21st Century. National Institute of Public Administration (INTAN) Public Service Department, 1998.