Eastern Regional Organization for Public Administration. General Assembly & Ahmad, M. (1998). Public service management: Achieving quality performance in the 21st century. National Institute of Public Administration (INTAN) Public Service Department.
Cytowanie według stylu Chicago (wyd. 17)Eastern Regional Organization for Public Administration. General Assembly i Mazlan Ahmad. Public Service Management: Achieving Quality Performance in the 21st Century. Malaysia: National Institute of Public Administration (INTAN) Public Service Department, 1998.
Cytowanie według stylu MLA (wyd. 9)Eastern Regional Organization for Public Administration. General Assembly i Mazlan Ahmad. Public Service Management: Achieving Quality Performance in the 21st Century. National Institute of Public Administration (INTAN) Public Service Department, 1998.