APA (7th ed.) Citation

Barker, L., & Rubycz, R. (1996). Performance improvement in public service delivery: A tool-kit for managers. Pitman/Coopers & Lybrand.

Chicago Style (17th ed.) Citation

Barker, Lynton, and Rom Rubycz. Performance Improvement in Public Service Delivery: A Tool-kit for Managers. London: Pitman/Coopers & Lybrand, 1996.

MLA (9th ed.) Citation

Barker, Lynton, and Rom Rubycz. Performance Improvement in Public Service Delivery: A Tool-kit for Managers. Pitman/Coopers & Lybrand, 1996.