Local Government and Public Service Reform Initiative, United Nations Centre for Human Settlements, & Fisher, F. (2001). Building bridges between citizens and local governments to work more effectively together: Through managing conflict and differences. Local Government and Public Service Reform Initiative of the Open Society Institute.
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Cita MLA (9th ed.)Local Government and Public Service Reform Initiative, et al. Building Bridges Between Citizens and Local Governments to Work More Effectively Together: Through Managing Conflict and Differences. Local Government and Public Service Reform Initiative of the Open Society Institute, 2001.