Closing the deal with BPM move your client off the fence and into commitment.

Whether you're in a clothing store, a car dealership, or a bank's online catalog looking for low-interest loans, you're more liable to buy if you get some personal attention. You want someone to answer your questions in real time.

Detaylı Bibliyografya
Yayımlandı:SOA webservices journal. 4, 5 (2004).
Yazar: Cameron, David
Materyal Türü: Makale
Dil:English