APA (7th ed.) Citation

Novotny, N. BPM's benefits: Tactical as well as strategic. SOA webservices journal..

Chicago Style (17th ed.) Citation

Novotny, Neal. "BPM's Benefits: Tactical as Well as Strategic." SOA Webservices Journal. .

MLA (9th ed.) Citation

Novotny, Neal. "BPM's Benefits: Tactical as Well as Strategic." SOA Webservices Journal., .

Warning: These citations may not always be 100% accurate.