Training library staff and volunteers to provide extraordinary customer service

Dades bibliogràfiques
Autor principal:	Todaro, Julie Beth
Altres autors:	Smith, Mark 1956-
Format:	Llibre
Idioma:	English
Publicat:	New York Neal-Schuman Publishers c2006.
Matèries:	Library employees > In-service training. Public services (Libraries) Customer services.