Training library staff and volunteers to provide extraordinary customer service

Detalles Bibliográficos
Autor principal:	Todaro, Julie Beth
Otros Autores:	Smith, Mark 1956-
Formato:	Libro
Lenguaje:	English
Publicado:	New York Neal-Schuman Publishers c2006.
Materias:	Library employees > In-service training. Public services (Libraries) Customer services.