Todaro, J. B., & Smith, M. (2006). Training library staff and volunteers to provide extraordinary customer service. Neal-Schuman Publishers.
Chicagoスタイル(17版)引用形式Todaro, Julie Beth, , Mark Smith. Training Library Staff and Volunteers to Provide Extraordinary Customer Service. New York: Neal-Schuman Publishers, 2006.
MLA(9版)引用形式Todaro, Julie Beth, , Mark Smith. Training Library Staff and Volunteers to Provide Extraordinary Customer Service. Neal-Schuman Publishers, 2006.
警告: この引用は必ずしも正確ではありません.