Performance consulting a practical guide for HR and learning professionals - Robinson, Dana Gaines 1944-; Robinson, James C. 1930-. (San Fracisco, Calif. Barrett-Koehler, 2008)
he need hierarchy -- The GAPS! logic -- Identifying business and performance shoulds -- Identifying the "is" for business and performance -- Identifying causes and solutions -- Contracting with clients -- Building partnerships with clients -- Reactive entry : reframing requests for solutions -- Proactively identifying performance consulting opportunities -- Q&A with the authors.
Keywords: Employees -- Training of; Performance; Business consultants