Cita APA (7th ed.)

Gursansky, D., Harvey, J., & Kennedy, R. (2003). Case management: Policy, practice and professional business. Columbia University Press.

Cita Chicago (17th ed.)

Gursansky, Di, Judy Harvey, i Rosemary Kennedy. Case Management: Policy, Practice and Professional Business. New York: Columbia University Press, 2003.

Cita MLA (9th ed.)

Gursansky, Di, et al. Case Management: Policy, Practice and Professional Business. Columbia University Press, 2003.