Cita APA (7a ed.)

Bailey, E. P. (2008). Writing & speaking at work: A practical guide for business communication (4th ed.). Pearson/Prentice Hall.

Cita Chicago Style (17a ed.)

Bailey, Edward P. Writing & Speaking at Work: A Practical Guide for Business Communication. 4th ed. Upper Saddle River, N.J: Pearson/Prentice Hall, 2008.

Cita MLA (9a ed.)

Bailey, Edward P. Writing & Speaking at Work: A Practical Guide for Business Communication. 4th ed. Pearson/Prentice Hall, 2008.