Virtual reference service from competencies to assessment

Detalhes bibliográficos
Outros Autores:	Lankes, R. David, Nast, Philip
Formato:	Livro
Idioma:	English
Publicado em:	New York Neal-Schuman Publishers c2008
Colecção:	Virtual reference desk
Assuntos:	Electronic reference services (Libraries). Reference services (Libraries) > Information technology. Electronic reference services (Libraries) > Study and teaching. Reference librarians > Effect of technological innovations on. Electronic reference services (Libraries) > United States > Case studies.