Virtual reference service from competencies to assessment

Bibliografische gegevens
Andere auteurs:	Lankes, R. David, Nast, Philip
Formaat:	Boek
Taal:	English
Gepubliceerd in:	New York Neal-Schuman Publishers c2008
Reeks:	Virtual reference desk
Onderwerpen:	Electronic reference services (Libraries). Reference services (Libraries) > Information technology. Electronic reference services (Libraries) > Study and teaching. Reference librarians > Effect of technological innovations on. Electronic reference services (Libraries) > United States > Case studies.