Virtual reference service from competencies to assessment

Detalles Bibliográficos
Otros Autores:	Lankes, R. David, Nast, Philip
Formato:	Libro
Lenguaje:	English
Publicado:	New York Neal-Schuman Publishers c2008
Colección:	Virtual reference desk
Materias:	Electronic reference services (Libraries). Reference services (Libraries) > Information technology. Electronic reference services (Libraries) > Study and teaching. Reference librarians > Effect of technological innovations on. Electronic reference services (Libraries) > United States > Case studies.