Dibben, P. (2007). Modernising work in public services: Redefining roles and relationship in Britain's changing workplace. Palgrave.
शिकागो शैली (17वां संस्करण) प्रशस्ति पत्रDibben, Pauline. Modernising Work in Public Services: Redefining Roles and Relationship in Britain's Changing Workplace. London: Palgrave, 2007.
एमएलए (9वां संस्करण) प्रशस्ति पत्रDibben, Pauline. Modernising Work in Public Services: Redefining Roles and Relationship in Britain's Changing Workplace. Palgrave, 2007.
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