Agarao, P. V., & Dizon, A. M. Total quality management (TQM) in a local retailer: An exploratory study.
Čikaški stil citiranja (17. izdanje)Agarao, Paulita Vallarta, i Angelita M. Dizon. Total Quality Management (TQM) in a Local Retailer: An Exploratory Study. 2000.
MLA način citiranja (9. izdanje)Agarao, Paulita Vallarta, i Angelita M. Dizon. Total Quality Management (TQM) in a Local Retailer: An Exploratory Study.
Upozorenje: Ovi citati možda nisu uvijek 100% točni.