Work situation and quality of life of call center employees
This study sought to describe the work situation and quality of life of call center employees. The survey design was used for the research. Ninety call center agents from four call center agencies participated in the survey. The survey instrument consisted of rating scales to measure the work condit...
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| Materialtyp: | Lärdomsprov |
| Språk: | English |
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2008.
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