Stroman, J., Wilson, K., & Wauson, J. (2008). Administrative assistant's and secretary's handbook (3rd ed.). American Management Association.
Citação norma ChicagoStroman, James, K. Wilson, and Jennifer Wauson. Administrative Assistant's and Secretary's Handbook. 3rd ed. New York: American Management Association, 2008.
Citação norma MLAStroman, James, et al. Administrative Assistant's and Secretary's Handbook. 3rd ed. American Management Association, 2008.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.