Cita APA (7a ed.)

Dudden, R. F. (2007). Using benchmarking, needs assessment, quality improvement, outcome measurement, and library standards: A how-to-do-it manual with CD-ROM. Neal-Schuman Publishers.

Cita Chicago Style (17a ed.)

Dudden, Rosalind F. Using Benchmarking, Needs Assessment, Quality Improvement, Outcome Measurement, and Library Standards: A How-to-do-it Manual with CD-ROM. New York: Neal-Schuman Publishers, 2007.

Cita MLA (9a ed.)

Dudden, Rosalind F. Using Benchmarking, Needs Assessment, Quality Improvement, Outcome Measurement, and Library Standards: A How-to-do-it Manual with CD-ROM. Neal-Schuman Publishers, 2007.