Dudden, R. F. (2007). Using benchmarking, needs assessment, quality improvement, outcome measurement, and library standards: A how-to-do-it manual with CD-ROM. Neal-Schuman Publishers.
शिकागो शैली (17वां संस्करण) प्रशस्ति पत्रDudden, Rosalind F. Using Benchmarking, Needs Assessment, Quality Improvement, Outcome Measurement, and Library Standards: A How-to-do-it Manual with CD-ROM. New York: Neal-Schuman Publishers, 2007.
एमएलए (9वां संस्करण) प्रशस्ति पत्रDudden, Rosalind F. Using Benchmarking, Needs Assessment, Quality Improvement, Outcome Measurement, and Library Standards: A How-to-do-it Manual with CD-ROM. Neal-Schuman Publishers, 2007.
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