APA (7th ed.) Citation

Van der Wagen, L. (2008). Customer service intelligence: Perspectives for human resources and training. Elsevier.

Chicago Style (17th ed.) Citation

Van der Wagen, Lynn. Customer Service Intelligence: Perspectives for Human Resources and Training. Amsterdam: Elsevier, 2008.

MLA (9th ed.) Citation

Van der Wagen, Lynn. Customer Service Intelligence: Perspectives for Human Resources and Training. Elsevier, 2008.

Warning: These citations may not always be 100% accurate.