APA (7th ed.) Citation

Lankes, R. D. (2006). The virtual reference desk: Creating a reference future. Neal-Schuman Publishers.

Chicago Style (17th ed.) Citation

Lankes, R. David. The Virtual Reference Desk: Creating a Reference Future. New York: Neal-Schuman Publishers, 2006.

MLA (9th ed.) Citation

Lankes, R. David. The Virtual Reference Desk: Creating a Reference Future. Neal-Schuman Publishers, 2006.