Sequential patterns in information systems development an application of a social process model.
We trace the process of developing and implementing a materials management system in one company over a 15-year period. Using a process research model developed by Newman and Robey, we identify 44 events in the process and define them as either encounters or episodes. Encounters are concentrated eve...
| Published in: | ACM transactions on information systems. 14, 1 (1996). |
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| Format: | Article |
| Language: | English |
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