Implementing digital reference services setting standards and making it real

Bibliographische Detailangaben
Körperschaft:	Virtual Reference Desk Conference Orlando, Fla.
Weitere Verfasser:	Lankes, R. David
Format:	Buch
Sprache:	English
Veröffentlicht:	New York Neal-Schuman Publishers c2003.
Schlagworte:	Electronic reference services (Libraries) > United States > Case studies. Electronic reference services (Libraries) > United States > Management. Electronic reference services (Libraries) > United States > Evaluation.