Implementing digital reference services setting standards and making it real

Podrobná bibliografie
Korporativní autor:	Virtual Reference Desk Conference Orlando, Fla.
Další autoři:	Lankes, R. David
Médium:	Kniha
Jazyk:	English
Vydáno:	New York Neal-Schuman Publishers c2003.
Témata:	Electronic reference services (Libraries) > United States > Case studies. Electronic reference services (Libraries) > United States > Management. Electronic reference services (Libraries) > United States > Evaluation.