Implementing digital reference services setting standards and making it real

Библиографические подробности
Соавтор:	Virtual Reference Desk Conference Orlando, Fla.
Другие авторы:	Lankes, R. David
Формат:	‌
Язык:	English
Опубликовано:	New York Neal-Schuman Publishers c2003.
Предметы:	Electronic reference services (Libraries) > United States > Case studies. Electronic reference services (Libraries) > United States > Management. Electronic reference services (Libraries) > United States > Evaluation.