Implementing digital reference services setting standards and making it real

Bibliografski detalji
Autor kompanije:	Virtual Reference Desk Conference Orlando, Fla.
Daljnji autori:	Lankes, R. David
Format:	Knjiga
Jezik:	English
Izdano:	New York Neal-Schuman Publishers c2003.
Teme:	Electronic reference services (Libraries) > United States > Case studies. Electronic reference services (Libraries) > United States > Management. Electronic reference services (Libraries) > United States > Evaluation.