Implementing digital reference services setting standards and making it real

Dettagli Bibliografici
Ente Autore:	Virtual Reference Desk Conference Orlando, Fla.
Altri autori:	Lankes, R. David
Natura:	Libro
Lingua:	English
Pubblicazione:	New York Neal-Schuman Publishers c2003.
Soggetti:	Electronic reference services (Libraries) > United States > Case studies. Electronic reference services (Libraries) > United States > Management. Electronic reference services (Libraries) > United States > Evaluation.