Implementing digital reference services setting standards and making it real

التفاصيل البيبلوغرافية
مؤلف مشترك:	Virtual Reference Desk Conference Orlando, Fla.
مؤلفون آخرون:	Lankes, R. David
التنسيق:	كتاب
اللغة:	English
منشور في:	New York Neal-Schuman Publishers c2003.
الموضوعات:	Electronic reference services (Libraries) > United States > Case studies. Electronic reference services (Libraries) > United States > Management. Electronic reference services (Libraries) > United States > Evaluation.