Implementing digital reference services setting standards and making it real

Implementing digital reference services setting standards and making it real

Bibliographic Details
Corporate Author: Virtual Reference Desk Conference Orlando, Fla.
Other Authors: Lankes, R. David
Format: Book
Language:English
Published: New York Neal-Schuman Publishers c2003.
Subjects:
Electronic reference services (Libraries) > United States > Case studies.
Electronic reference services (Libraries) > United States > Management.
Electronic reference services (Libraries) > United States > Evaluation.