Virtual Reference Desk Conference Orlando, Fla., & Lankes, R. D. (2003). Implementing digital reference services: Setting standards and making it real. Neal-Schuman Publishers.
Citación estilo ChicagoVirtual Reference Desk Conference Orlando, Fla., and R. David Lankes. Implementing Digital Reference Services: Setting Standards and Making It Real. New York: Neal-Schuman Publishers, 2003.
Cita MLAVirtual Reference Desk Conference Orlando, Fla., and R. David Lankes. Implementing Digital Reference Services: Setting Standards and Making It Real. Neal-Schuman Publishers, 2003.
Warning: These citations may not always be 100% accurate.