Cita APA (7th ed.)

Woodward, J. A. (2005). Creating the customer-driven library: Building on the bookstore model. American Library Association.

Cita Chicago (17th ed.)

Woodward, Jeannette A. Creating the Customer-driven Library: Building on the Bookstore Model. Chicago: American Library Association, 2005.

Cita MLA (9th ed.)

Woodward, Jeannette A. Creating the Customer-driven Library: Building on the Bookstore Model. American Library Association, 2005.